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	<title>Web Design Chicago, SEO, PPC, Printing Chicago, Digital Printing, Variable Data, PURL Personalized URLs &#187; Customer Loyalty</title>
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	<description>OneIMS - Integrated Marketing Solutions, Web Design Chicago, SEO, PPC, Printing Chicago, Digital Printing, Variable Data, PURL Personalized URLs</description>
	<lastBuildDate>Fri, 30 Jul 2010 14:34:26 +0000</lastBuildDate>
	
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		<title>6 Ways To Have Effective Customer Relationship Management (CRM)</title>
		<link>http://blog.oneims.com/2010/06/29/6-ways-to-have-effective-customer-relationship-management-crm/</link>
		<comments>http://blog.oneims.com/2010/06/29/6-ways-to-have-effective-customer-relationship-management-crm/#comments</comments>
		<pubDate>Tue, 29 Jun 2010 15:09:12 +0000</pubDate>
		<dc:creator>OneIMS</dc:creator>
				<category><![CDATA[Marketing Tips]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Customer Relationship Management]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Google Analytics]]></category>
		<category><![CDATA[Improve Customer Service]]></category>
		<category><![CDATA[Increase Sales]]></category>
		<category><![CDATA[lead generation]]></category>

		<guid isPermaLink="false">http://blog.oneims.com/?p=1726</guid>
		<description><![CDATA[There are many options available to generate new leads for your business. Whether it is through direct mail marketing, search engine marketing, or online advertisements, you can find the marketing plan that works best with your company and its budget.
However, if you have leads coming in, you have to make sure that you are not [...]]]></description>
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		<title>Coupons Can Help Increase Online Sales, Customer Satisfaction</title>
		<link>http://blog.oneims.com/2010/06/16/coupons-can-help-increase-online-sales-customer-satisfaction/</link>
		<comments>http://blog.oneims.com/2010/06/16/coupons-can-help-increase-online-sales-customer-satisfaction/#comments</comments>
		<pubDate>Wed, 16 Jun 2010 15:16:14 +0000</pubDate>
		<dc:creator>OneIMS</dc:creator>
				<category><![CDATA[Ecommerce]]></category>
		<category><![CDATA[Coupons]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Online Shopping]]></category>

		<guid isPermaLink="false">http://blog.oneims.com/?p=1665</guid>
		<description><![CDATA[Although some people may think that providing coupons can cause your company to lose business, it may actually have the opposite effect.
According to information from Compete, more than half of consumers who used a coupon code during their last online purchase would not have bought that item if they did not receive that discount.
Some other [...]]]></description>
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		<title>Better Customer Service Leads to High Customer Retention</title>
		<link>http://blog.oneims.com/2010/04/28/better-customer-service-leads-to-high-customer-retention/</link>
		<comments>http://blog.oneims.com/2010/04/28/better-customer-service-leads-to-high-customer-retention/#comments</comments>
		<pubDate>Wed, 28 Apr 2010 15:14:11 +0000</pubDate>
		<dc:creator>OneIMS</dc:creator>
				<category><![CDATA[Customer Profiling]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Improve Customer Service]]></category>

		<guid isPermaLink="false">http://blog.oneims.com/?p=1489</guid>
		<description><![CDATA[According to a study by Aberdeen Group and VeraCentra, companies with better customer service and efficiency will lead to more repeat business from established customers.
&#8220;Best-in-Class&#8221; companies had a 91% customer retention rate and increased their net client value by 6%. Companies in the bottom 30% only had a 62% customer retention rate and their net [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>5 Ways to Treat Someone Who Unsubscribes From Your Email Newsletter</title>
		<link>http://blog.oneims.com/2010/04/16/5-ways-to-treat-someone-who-unsubscribes-from-your-email-newsletter/</link>
		<comments>http://blog.oneims.com/2010/04/16/5-ways-to-treat-someone-who-unsubscribes-from-your-email-newsletter/#comments</comments>
		<pubDate>Fri, 16 Apr 2010 15:31:17 +0000</pubDate>
		<dc:creator>OneIMS</dc:creator>
				<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[Email Marketing Campaigns]]></category>
		<category><![CDATA[Email Marketing Strategies]]></category>
		<category><![CDATA[Email Marketing Strategy]]></category>
		<category><![CDATA[Email Newsletter]]></category>
		<category><![CDATA[Improve Customer Service]]></category>

		<guid isPermaLink="false">http://blog.oneims.com/?p=1440</guid>
		<description><![CDATA[When someone subscribes to your mailing list, you may send them a message welcoming them or offer them a coupon for signing up. When someone unsubscribes from your mailing, you should still treat them with courtesy and respect.
By following these 5 ways of how to treat an unsubscribers, you can not only learn from them [...]]]></description>
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		<title>4 Ways To Keep Your Customers Coming Back</title>
		<link>http://blog.oneims.com/2010/04/05/4-ways-to-keep-your-customers-coming-back/</link>
		<comments>http://blog.oneims.com/2010/04/05/4-ways-to-keep-your-customers-coming-back/#comments</comments>
		<pubDate>Mon, 05 Apr 2010 16:04:01 +0000</pubDate>
		<dc:creator>OneIMS</dc:creator>
				<category><![CDATA[Blogs]]></category>
		<category><![CDATA[Ecommerce]]></category>
		<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[Marketing Tips]]></category>
		<category><![CDATA[Customer Loyalty]]></category>
		<category><![CDATA[Marketing Plan]]></category>

		<guid isPermaLink="false">http://blog.oneims.com/?p=1383</guid>
		<description><![CDATA[After you have worked hard on marketing and conversion to bring a new customer to your business, you don&#8217;t want to lose them right away. It is important to try to turn those people to be repeat customers who you can rely on for business.
Customer Retention has proven to be cheaper choice rather than attempting [...]]]></description>
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